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the organisation initiatorthe initiator first identifies the need to purchase a particular product or service to crack an organisational
steps of organisational changeorganisational change is characterised by a set of actions that may cause a strategic shift in its functioning or a
the malcolm baldrige national quality awardthe malcolm baldrige national quality award is the premier award
project management approach and philosophya philosophy is an outlook or a way of thinking about the field of application a project management
input to quality control processthe inputs to quality control are project management plan this consists of the quality management plan which helps to
performing quality controlquality control uses techniques and performs activities to compare actual quality performance with requirements and define
output of quality assurance processthe outputs of quality assurance process are organisational process assets updates elements of organisational
tools and techniques used for quality assuranceall the tools used for quality planning and quality control are used for quality assurance as well in
inputs to quality assurance processthe inputs to quality assurance are project management plan this contains quality management plan which describes
performing quality assurancequality assurance is the process of providing confidence that the project will satisfy the identified quality
output of quality planning processquality management plan is one of the major outputs of quality planning it describes how the project management
tools and techniques used for quality planninglet us now see some of the tools and techniques used for quality planning they arecost benefit analysis
inputs to quality planning processfor creating an appropriate quality plan it is very important to provide proper inputs
planning for qualityall projects have specific measurable objectives and goals to achieve planning quality is the first step
benefits of project quality managementlet us now discuss the benefits of quality in project performancecustomer satisfaction it is the result of a
quality improvementit is a systematic approach to make the process of work more effective efficient and appropriate by removing
quality definitionthe initial step of project quality management is to define quality the project manager and the
project quality management processproject quality management consists of four main processes quality definition quality assurance quality control
overview of project quality managementthe process of ensuring all project activities that are necessary to plan design and implement a project are
history of project managementwhile quality management was developing around the same time a number of events led to the need for better project
history of quality managementearlier limited products were made by skilled craftsmen who inspected and took pride in their work before selling it to
brief history of quality and project managementit would be interesting to track down how the quality movement and the project management approach
purpose of management of qualitylet us first discuss the importance of qualityquality is important as it helps organisations achieve
quality characteristicsthe definitions of quality could be appreciated in a better way if we understand the characteristics of quality every product
definition of qualityquality can be simply defined as the measure of excellence when a product is