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question 1a describe briefly the servicesoperations included in the rooms division management of a first class hospitality establishmentb discuss the
question 1a show what is meant by the managerial environment illustrate your answer with specific examples using both internal and external
question 1identify the raison detre and the relation of culture in hospitality use a diagram to illustrate the characteristics that influence the
question 1a describe the term quality within the hospitality industry and explain on what it stresses and how it influences an organizationb
questioni compare and contrast the capital asset pricing model capm with that of the arbitrage pricing theory aptii asset a has an expected return of
question 1using as example an event or conference and venue of your choice explain how you would staff this event at this particular venue your
question 1you have been hired as a consultant for an event venue and your task consist of advising the management on the requirements of the
question a describe what you understand by the term lsquoevents identify the main types and categories of events supporting your answer with
question 1what do you understand by the term logistics what are the five elements of logistics and why are they crucial to conference and events
question 1one of the main challenges of hotel management today is the rapid changes in customer requirements trends and tastes resulting in the
question 1what are the important steps a hotel could take in order to meet the environmental concerns of the country and the requirements of
question 1designs need to be practical functional and rational according to you and with appropriate examples from the hospitality industry what are
question i one of the important features of planning and design management is the efficient management of resources according to you what are these
question 1mention and discuss three important codes of ethics established by the world tourism organisation regarding tourism development with
question 1i what are the determinant scarce resources a facilities planner and designer needs to consider before starting a proper feasibility
question 1show the importance of facilities planning and design with regards toi land ii esthetics iii space iv buildings v innovation vi
question 1with the help of a departmental organization chart explain in detail the functions and importance of the rooms divisions department and
question 1over the past years the accommodation industry in general has had to move away from a captive market diversify its range of products
question 1i why is it necessary for the rooms division staff to communicate effectively within the department with other departments of the hotel
question 1i explain the relationship between the front desk and the reservations departmentii enumerate the various steps in the reservations
questiona explain and discuss the implications of the efficient markets hypothesis for the financial management of quoted companiesb one of the
questionwhen an investment is made in a fixed interest-bearing instrument the risk is that the secondary market rate at which these instruments trade
questiona the risk free rate is 10 percent and the expected return on the market portfolio is 14 percent a firm considers a project that is expected
questiona explain the differences between warrants and convertible debenturesb the fundamentalist insists that no one should purchase or sell a share
question 1i explain why it is not normally advisable to use the cost plus method in the pricing of rooms for first class hotelsii mention and