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Why is organizational behavior important in health care today? Provide an example. What has been your experience with organizational behavior?
Which one of the following appeals would you focus on in order to convince your CEO that a four-day workweek is beneficial?
Describe the trend or issue. How did it impact you? How did it impact your organization? Would you describe your organization as smart workforce?
Describe a time you experienced the downsides associated with teamwork. Based on what you've learned so far, what would you do to prevent downsides in future?
Explain the who are your customer segments, how customer relationship will work for your business and any channels other than ecommerce.
In what instance would a manager prefer variable costing over absorption costing? As a manager of Pride Company which basis for pricing decision would you use.
What about Theory X? Why or why not? What types of managers/companies have you worked for in the past, Theory X or Theory Y?
Create a plan for positively increasing the performance of the organization, the leadership, and the teams within the organization using the five practices.
Discuss the role of stakeholders in quality and risk management including relationships between employers and third party payers with health care organizations.
What roles do each play in quality and risk management, if any? What is the impact on the patient's and care they receive?
Explain why the consideration of opportunity costs may be very relevant to a firm. How can opportunity costs affect a business decision?
What is leadership? How have you experienced it in your life? What does the term mean to you? How is leadership different from good management?
Describe the need to consider the Job Characteristics Model when engaging in job and task design.
What steps would you take to prepare for the meeting? What will be your strategy to help change the behavior?
Discuss three different kinds of power, and describe how power affects the relationships between people of different disciplines in a health-care organization.
When you first begin operations, assuming you are the only employee and only your money is invested in the business, would any agency conflicts exist?
What do you think is the most important piece of information to consider when determining effectiveness? Why?
What concepts and/or tools discussed in this chapter are most relevant for solving the key problems in this case study?
Discuss the main structural and process changes required to design and implement family-style dining at this facility. Be prepared to discuss.
Discuss how strong communication contributed to or could have improved the situation's outcome. Be specific.
What change management model should be used, and why? What are the set of steps used in the model you chose?
Explain company analysis techniques that precede strategy selection to determine the appropriate organizational structure for its strategic plans.
How did you communicate this news to the key stakeholders of your project? Briefly outline the steps you took.
Do you agree with the thought process of the CEO? What is the impact of increasing the unit selling price of a product on the company's break-even point?
Describe what happens in this step. Which of the steps do you think is the most important and why? What would happen if you eliminated one of the steps? Why?