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Setting up of an Onsite Childcare is an excellent management opportunity for the research organization.
What factors contribute to the quality orientation of an organization? How might an organization incorporate quality into its culture?
Few people reach the top-management level. Why, then, is it important for all business majors to study the field of strategic management.
You have been appointed as project manager to implement a large call centre for ABC Corp, which is a global logistics organisation.
Identify the most critical information you would need to manage the strategic decisions of that business.
Your team has been tasked with the development of a document management system for your corporate Quality Assurance team.
Discuss how the cost of quality might be different in some aspects for a service organization compared to a manufacturing organization.
Philip Crosby believed that defects aren't allowed if we make a commitment to being error-free.
If you have had experience at your place of employment with a suggestion program, share how it works and your view of the results.
Quality is measured quantitatively. In manufactured goods, everything is spec'd out by plan and processes must create the components to spec in given tolerance
Imagine how you could impact something in your life by willing it - weight loss, job, class, etc. Was Mr. Phil Crosby accurate in his statement
Explain how you could meet the need for a continuous improvement program to achieve quality assurance goals.
Why would a company want to implement a total quality program? What are some of the problems and issues that can occur in using and managing such a program?
Identify the tasks, effort, and resources in the project plan to monitor and control quality
Refine these 2-3 areas further into a proposed job design and a measurement strategy for ensuring improvement.
How useful is pro forma versus GAAP in evaluating: a) recent financial performance b) expectation of future earnings
When might a firm choose to crash a project? What factors must be considered in making this decision?
Describe service quality, and discuss the five dimensions of service quality. Which dimension is most important to you as a spectator of a sporting event?
What is the organization's current focus? What is the organization's overarching goals?
Why do leaders overestimate their ability to communicate? Can you cite any examples from personal experience or from observation?
Develop or expand upon an existing quality management program. Provide a description of the organization and make sure your plan is appropriate
Identify and explain the main sections of Fed-Ex annual report. Identify and discuss the primary assets held by Fed-Ex.
Describe some common forecasting approaches for judgmental forecasting.
Describe how you maintain relationships with vendors to ensure delivery and quality.
How can you improve the scores on the customer surveys?