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Do you agree that every business needs to focus on customers to survive in the information age?
How can a sales department use CRM to improve operations? How can a marketing department use CRM to improve operations?
What is the difference between customer relationship management, supplier relationship management, and employee relationship management?
What does a company need to integrate to become connected? What are the components in an extended ERP system.
The fly in the ointment is that typically only 20 percent of a firm’s customers are actually profitable.
Political Supply Chains The U.S. government brokered a deal with the United Arab Emirates (UAE) allowing the UAE government -owned firm.
Discuss each of the following factors in relation to this case: quality, inventory, ethics, supply chain visibility, profitability, customer loyalty.
Explain how companies can use these devices to create competitive advantages, streamline production, and improve productivity.
Designing a Company Infrastructure Components of an MIS infrastructure include everything from documentation to business concepts.
What can companies do to recycle their computer equipment? What can the government do to help motivate companies and individuals to recycle?
Back on Your Feet You are working for GetSmart, a document creation company for legal professionals.
Growing, Growing, Gone You are the founder of Black Pearl, a small comic book start-up.
Ewaste Not, Want Not On Earth Day every year many people, including corporate citizens, devote themselves to recycling.
One Laptop Per Child The One Laptop Per Child (OLPC) project intends to create a $100 laptop for distribution to the world’s poorest children.
Why does a business need to be concerned with the quality of its data?
Why would a company care about the timeliness of its data? What are the five characteristics common to high-quality information?
What are the advantages of a relational database? What are the advantages of a data-driven website?
What is a data warehouse and why would a business want to implement one? Why would you need to use multidimensional analysis?
Identify the different entities and their associated attributes that would be found in your potential relational database model for your sales database.
Stories for the Information Age At the intersection of art and algorithm, data visualization schematically abstracts information.
Categorize the five common characteristics of high-quality information and rank them in order of importance to Zillow.
Free Data! The U.S. Bureau of Labor Statistics states that its role is as the “principal fact-finding agency for the federal government.
Information—Business Intelligence or a Diversion from the Truth? President Obama used part of his commencement address at Virginia’s Hampton.
Gathering Business Intelligence When considering new business opportunities, you need knowledge about the competition.
Cloud computing is a business driven MIS infrastructure that supports growth, operations, and profits.