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question 1you have been appointed as the new human resource manager in a service organization your first task is recruit and select customer service
question a based on the institute of public relations definition define the term public relationsb clearly explain the four steps required to help
questiona the importance of sales objectives is to give the sales person goals this helps ensure that corporate goals are met and assists sales
question 1i define stressii what are the common and extreme sources of stressiii how can an individual cope with stressiv briefly describe at least
question 1a show with suitable examples the public relations processb what is the historical impact of the internet on public relationsc show the
questiona lsquotop managers and executives do not have time to study and analyse large volumes of data instead they need an information system that
question 1a explain the main recommendations of the occupational safety and health management systems which have been developed by the international
question 1a in what ways can standards on occupational safety and health adopted by the international labour organization be of importance to a
question 1a managing an organisation effectively requires that a performance management system is in place critically discuss the key requirements
question 1a define social psychology and explain how it is different from social psychology sociology and philosophyb using appropriate examples
question 1i elaborate on the various types of conflicts that might arise in organisationsii conflicts are always detrimental to the organisation
cafemac a uk renowned coffee shop is achieving its objective of growing globally by more than five outlets and 150 employees daily cafemac believes
question 1i explain why it is of utmost importance for organisations to effectively manage their peopleii what are the challenges that
question 1tutti fruitty co ltd is a small locally own chain of restaurants and has not been doing greatly these days it has twelve different outlets
question 1safety and security are key words and practices that are of paramount importance in the tourism and hospitality industry a strict adherence
question 1hospitality and tourism operators have recognised that in order to compete effectively in a turbulent environment they need to
question 1describe the difference between personnel management and human resource management why is knowledge of this distinction important to a
question 1explain the importance of understanding the difference between personnel management and human resource management so that hrm is
question 1elaborate on the interview approaches and describe the tests normally used in selecting candidates in an organisationquestion 2a what are
question 1a define and explain the term trainingb critically assess the following training techniques i simulation ii vestibule trainingquestion
question carefully read the extract of the le matinal newspaper dated 15th september 2010 as annexed and answer the following questionsi which
question 1a define the term trainingb according to you which two methods of training do you find most appropriate in the field of occupational safety
question 1human resource management can be defined as beinga strategic and coherent approach to the management of an organisations most valued
question 1a describe three features which show the importance of stakeholder managementb identify and critically discuss four factors that have
human resource management can be defined as beinga strategic and coherent approach to the management of an organisations most valued assets ie the