Management Ricky W. Griffin 11th Edition, Chapter 13 page 375-376 Case Cultivating Innovation at IKEA - PLEASE READ THE CASE BEFORE YOU ANSWER THE QUESTION!!!
Question 1
You’re an IKEA store manager, and corporate headquaters has instructed you to change the layout of your store. The change must be "dramatic", but the details are up to you. Wanting to make the most of the opportunity, you intend to manage the project as "Planned change". What steps will you take to ensure that you'll be successful?