1. You're operating a health care clinic and are offering flu shots for the local community. Patients arrive at the rate of 3 patients per hour and it takes your one nurse 12 minutes to completely process each patient. Determine your system utilization, avearge number of patients waiting in line and the average time customers wait in line for service.
A) .25/.75/15 minutes
B) .25/.75/10 minutes
C) .6/.9/18 minutes
D) .6/.9/24 minutes
2. You're managing a server for a hospital and receiving numerous complaints about your system availability. The system should be approximately 98.8 percent of the time (based on operating 24/7 per week) but you're finding that you have an MTBF of 40 hours and it takes the technician an average of 4 hours to repair the system and bring it back on line. What is your system availbility?
A) .909
B) .500
C) .750
D) .900