Your organizations president has read a lot about teams in


Your organization?s president has read a lot about teams in the popular press and wants to implement teams throughout your division on a trial basis. She has asked you to lead the transition. Up until now, your organization has not had a history of using teams to reach its goals, and in fact, has relied on the more traditional form of a “command-and-control” hierarchy to reach its goals. Based on your readings about groups and teams and your insights about group process, how would you go about building high performance teams in your division? Are there any special considerations for virtual teams? Are there any drawbacks to teams you should warn her about?   

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Operation Management: Your organizations president has read a lot about teams in
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