Your firm is implementing new comprehensive policy on


Your firm is implementing a new comprehensive policy on smoking. Employees who smoke are encouraged to quit and offered assistance in doing so in the form of seminars and counseling. In practice, under this policy smokers are regularly visited in their work areas by counselors who urge them to quit. In addition, non-smoker employees are encouraged to report colleagues who smoke to the counselors, so that the counselors can keep an accurate count of smokers in the organization.

Clearly the company is trying to ensure the long-term health of its employees, but has it gone too far? Why or why not? What are some of the factors that might be motivating such a policy?

Does an organization have the right, let alone the responsibility, to try to shape its employees' behaviors in this way?

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Operation Management: Your firm is implementing new comprehensive policy on
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