Question: Your colleague who always takes advantage of others comes up to you in front of a patient and asks you to cover for her, because she has to make an important phone call. She disappears and does not return for 2 hours. When she returns you decide to confront her.
Using the DESC response format.
D: Describe the situation
E: Express your feelings about the situation. "I feel like.."
S: Specify the change you want "I'd like for you to ..."
C: Consequences. Identify the results that will occur. "In that way..."