You work for a public utility and your department employs


You work for a public utility and your department employs outside contractors who design and build various equipment and building installations. You have just finished a value engineering seminar at a university, and you wonder whether your utility should consider establishing such a function to evaluate contractor designs. Someone in your management group has heard that value engineering can reduce costs but “by lowering the performance or reliability of a design.” Comment.

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Operation Management: You work for a public utility and your department employs
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