QUESTION 1. APPLYING FOR A JOB
You have decided to apply for a job as a manager that was advertised in the September 2015 edition of the magazine professional manager. this ad was posted by Mr. Mike Smith, director of the HR department at ABC company in London, England. in your letter to Mr. smith:
Explain why you are writing
describe your qualifications and experience
explain how they can contact you
QUESTION 2. COMPLAINING TO A TOURIST COMPANY
You went on holidays to France bu the tourist company did not organize your stay well.
you want to complain about poor service offered by the company.
Explain why you are writing
complain about transportation and accommodation
ask them what they intend to offer to you
QUESTION 3. COMPLAINING TO A BANK
You were offered a new credit card and then you applied for it. however, the bank did not send it to you for a couple of weeks. write a email to the banks head office. in your letter:
explain why you are writing
express concern about the card
ask them what they intend to offer to you