1. Which of the following services come under the Web 2.0 umbrella?
a. Domain name speculation
b. Page views
c. Real Simple Syndication
d. Personal Web sites
e. Publishing
2. You are trying to register online for classes and have a good internet connection, but the Banner system is so unresponsive you are unable to do so. This is likely an example of ______.
a. Congestion effects
b. Network effects
c. The Osborne Effect
d. Envelopment