You are observing the sales department staff using, Operation Management

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You are observing the sales department staff using

You are observing the sales department staff using exponential smoothing to forecast monthly sales. Their forecast for January’s sales was 12,000 units. January’s actual sales figure became available yesterday: 10,000 units. Today, the sales department announced their sales forecast of 11,300 units for February. What alpha are they using to forecast sales?

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Operation Management: You are observing the sales department staff using

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