Customer-Driven HR Case 7.5, page 235 (remember to find the page listing on the page in the e-book, not what is listed in the page number box at the top left of the page). From Formal Appraisal to Informal Feedback and Development: The Power of Coaching. Answer the critical thinking questions following the case.
You are expected to make a thorough analysis based on the information provided in this case study. Length is dependent on the quality of answers. You must use at least one outside source from a peer-reviewed journal. this can come from ProQuest or Google Scholar. APA is required.