Question: You are a systems development consultant who has been approached by a client, a law firm, to develop an automated case tracking system. The first step is to negotiate the project scope.
In your first meetings with the client
1: What kinds of questions need to be answered and what kinds of issues need to be negotiated to determine the project scope?
2: What steps would you take to move from problem recognition to determining project objectives?
Give answer in detail: no word limit.