You are a manager at a retail establishment and you know, Operation Management

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You are a manager at a retail establishment and you know

You are a manager at a retail establishment and you know that customers do not like waiting. Waiting is bad for business and you have one server. What is the average time customer spends in your waiting line? They arrive at a rate of 50 per hour and the service rate or 85.

Customers wait on average 6 minutes (.62)

Customers wait roughly 2 minutes

Customers wait about 3 minutes (.028)

Customers wait roughly 7 minutes

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