You are the HR Director of organization XYZ. XYZ is a domestic manufacturing plant that has declining profits and has consistent complaints of quality and efficiency of delivery of product. Using the assessment portion of the ADDIE model, describe the steps you would take to assess Strategic, Task, and Person Analysis. Within each of the assessment phases, give examples of information that could be found to account for the issues XYZ is experiencing.
The answer should include the following steps and each group could come up with varying ideas of where the problem exists.
Org/Strategic:
Review of organizations goals and which ones are being met/not met
Assess resources the organization has to help with HRD processes such as location, facilities, expertise in the area of need?
Assess the culture and climate of the org through a survey or focus groups
Review production issues to include manpower levels/appropriateness, types of complaints, turnover, and absenteeism
Task:
Job descriptions
Interviews
Job observation, etc.
Performance standards
Industry standards for similarly situated jobs.
Job specifications to include KSAOs needed to efficiently and effectively perform the jobs
Person:
Review of performance appraisal data
Observe employees
Collect survey data on required KSAOs from incumbents
Collect work diaries
Give KSA tests/evaluations.