Problem
• United Airlines and airport security suffered a lapse in judgment when dragging a customer off of its plane. The subsequent media statement did not help matters further. Please re-write the message that United Airlines should have released when the media found out about the poor treatment of the passenger.
• Microsoft CEO Satya Nadella made a very controversial statement regarding women and pay raises. Write the statement that Microsoft should release as an apology for the statement. Your statement should be no more than 5 sentences.