Assignment:
The software firm that writes the Multiple Listing Service's database tool have proposed a new search engine for their use. They charge their clients $585 for each property search and pay their clerks $13.75 per hour. Currently, a typical search process requires 41 minutes of each person's time. With the new tool, they will need only 39 minutes per search but they will be charged $1.98 per search in fees. What is the percent change in multifactor productivity compared to the current search process? (Keep two decimal places in your answer).