Problem
Write 1 page of professional end of year accomplishment report - as a clinical manager for case management team, your 2020 accomplishments using the following as a key points
• 2020 COVID 19 outreach to patient by your team
• Employee engagement strategies to improve moral during the 2020 Pandemic
• Departmental project which outcome was successful.
• Performance and metrics achievement.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.