Write a report of about 900 words that:
- Identifies at least 3 users of HR services internal to your organisation and for each of them at least 2 key needs
- Explain how HR can ensure the needs of these 3 service users are prioritised effectively
- Identifies at least 3 methods of communication appropriate to employees at different levels
- Describes the key components of effective service delivery including building and maintaining good relationships, handling and resolving complaints, dealing with difficult customers, timely service delivery, budget implications and continuous improvement.