Write a report about (Quality Management), in QNB (Qatar National Bank)
1- Write how QNB used some tools for quality in past.
2- Write how QNB now is using tools for quality.
3- How these certifications has impact in the QNB and their employees and customers.
4- ****Describe how they are using it, and list their certifications with details for each.****
For example, ISO 9000 talk about it and describe it in details within QNB.