Business Problem
For this final, major project:
• Watch an episode of Undercover Boss (COMPLETE episodes are available online for free via YouTube and are also available via Netflix if you have a paid subscription) and identify the organization
• Compare and contrast the communication that is apparent in the organization
• Then, synthesize a recommendation for improving the communication using at least three concepts that you have learned during the course. Be sure that you watch and review an entire episode and not just a short clip.
Your organizational audit should include the following sections:
1) A brief summary of the history of the organization (no more than a paragraph)
2) A brief summary of the episode you watched (no more than a paragraph)
3) An analysis of the current communication climate based on what you observed in the episode
4) Strengths and weaknesses of the communication that you observed
5) The application of concepts from the textbook in making a recommendation for change to the way communication is handled in the organization.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.