A geriatric social worker develops a very lengthy scale to assess the degree of staff sensitivity to the needs of residents in nursing homes. This scale is designed to be completed by both staff and residents.
Write a brief response to the following prompts:
1. Identify reasons why the scale might be vulnerable to both systematic and random error.
2. Describe two ways to test the reliability of the scale.
The name of textbook: Rubin, A., & Babbie, E. (2016). Essential Research Methods for Social Work (4th ed.). Belmont, CA: Brooks/Cole Cengage Learning.