Question: Author: Summers, N. (2009). The fundamentals of case management practice: Skills for the human services (3th ed.) Belmont, CA: Brooks/Cole Publishing.
Exercises: Helping People Change (Chapter 12, p. 263). Write a 2-3 page APA paper to address Cases #1, #3 In addition to your response to the exercise, you should address the following criteria:
(1) Explain why you decided on your answer and
(2) Conclude with your own personal case when you either experienced or observed resistance to change and make a recommendation on techniques that would have facilitated the change needed.
The APA paper will cite a minimum of two references (the textbook and one peer-reviewed journal). Additionally, the APA paper will consist of two level one headings to separately address each criterion.