Determine the utilization and the efficiency for each of these situations:
a. A loan processing operation that processes an average of 6 loans per day. The operation has a design capacity of 16 loans per day and an effective capacity of 13 loans per day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)
Utilization %
Efficiency %
b. A furnace repair team that services an average of 3 furnaces a day if the design capacity is 9 furnaces a day and the effective capacity is 5 furnaces a day. (Round your answer to 1 decimal place. Omit the "%" sign in your response.)
Utilization %
Efficiency %
c. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?
This is not necessarily ( true or false). If the design capacity is relatively (high or low), the utilization could be (high or low) even though the efficiency was (high or low).