1) In which of the following communication activities do people spend the greatest percent of their day?
A. Listening
B. Writing
C. Reading
D. Speaking
2) The message refers to which of the following?
A. The context of the communication
B. Ideas, thoughts, and feelings being communicated.
C. The medium that carries the information
D. The receiver's response to the sender
3) A receiver's response to a sender's message is called
A. encoding
B. decoding
C. feedback
D. channel
4) With this type of response, you analyze or teach the sender about the cause of his or her concern.
A. Evaluating
B. Interpreting
C. Paraphrasing
D. Questioning
5) This response style normally does not help unless the sender has asked for your advice.
A. Paraphrasing
B. Evaluating
C. Interpreting
D. Questioning
6) When the receiver uses this response style, he clarifies or seeks more information.
A. Evaluating
B. Supporting
C. Paraphrasing
D. Questioning
7) Consider the following exchange: "How do I know God exists? How do you know he doesn't?" Which fallacy does the second statement illustrate?
A. Perfectionist fallacy
B. Slippery slope
C. Misplacing the burden of proof
D. Inconsistency ad hominem
8) Which of the following is the most reliable source of information?
A. Wikipedia®
B. A blog
C. A book recommended by your instructor
D. Britannica Online®
9) Which of the following are the most common types of doubts people may have about a source?
A. Status and academic degree
B. Expertise and accuracy
C. Occupation and employer
D. Prominence in the field of study and experience
10) Consider the following statement: "So what if the Senator accepted a little kickback money-most politicians are corrupt after all." This is an example of which fallacy?
A. Argument from envy
B. Argument from tradition
C. Straw man
D. Argument from common practice
11) Consider the following statement: "Morgan, you're down to earth and I trust your judgment. That's why I know I can count on you to back me up at the meeting this afternoon." This is an example of which fallacy?
A. Apple polishing
B. Argument from pity
C. Slippery slope
D. Guilt trip
12) Consider the following statement: "Studies confirm what everyone already knows: Smaller class sizes make better learners." This is an example of which fallacy?
A. Argument from common practice
B. Begging the question
C. Slippery slope
D. Misplacing the burden of proof
13) Demographics include which of the following?
A. Ethnicity, gender, race
B. Attitudes, interests, values
C. Values, morals, opinions
D. Beliefs, feelings, likes
14) Measurable or observable characteristics of your audience are called
A. pseudographics
B. psychographics
C. statistics
D. demographics
15) Audience analysis should occur at what point in the creation of a message?
A. Once feedback is received
B. Before the message is sent
C. After selecting the channel
D. Before the message is created
16) In this channel of communication, messages are carried by sound and light waves.
A. Hard copy memos
B. Teleconference
C. Face-to-face
D. Voicemail
17) You want to discuss your performance review and possible raise with your boss. The most effective channel to do this would be
A. face-to-face
B. e-mail
C. team meeting
D. text message
18) Sound and light waves are an example of which part of the communication model?
A. Noise
B. Encoding
C. Decoding
D. Channel
19) A framework for putting all of your information together in a logical sequence is called
A. a central idea
B. a thesis
C. an outline
D. an introduction
20) When are nonverbal messages sent?
A. Before verbal messages
B. Only in combination with verbal messages
C. After verbal messages
D. Only when you want
21) What type of language is used when communicating with classmates, coworkers, family, and friends?
A. Formal
B. Informal
C. Ceremonial
D. Official
22) The connotation of words such as skinny or thin focuses on the
A. emotional meaning
B. denotative meaning
C. contextual meaning
D. actual meaning
23) Persuasive topics that attempt to show an audience that something is good, bad, right, or wrong are topics of
A. value
B. policy
C. fact
D. cause-effect
24) When you use an expression like raining cats and dogs, you are using
A. denotative language
B. connotative language
C. contextual language
D. figurative language
25) When you lead, instruct, challenge, or introduce your audience to act on or accept your solution, you are at which step of Monroe's Motivated Sequence?
A. Action or approval
B. Solution
C. Visualization
D. Attention
26) When you display ethos in your persuasive presentation, you have
A. evidence
B. emotion
C. credibility
D. logic
27) What logical fallacy can occur when a speaker focuses on similarities and ignores significant differences?
A. Faulty comparison
B. Hasty generalization
C. Either/or thinking
D. Slippery slope
28) A concept proposing that negative cultural assumptions about a group can create for its members a belief in those assumptions is called
A. a halo effect
B. a perceptual process
C. an attribution error
D. a stereotype threat
29) Groups that value higher power distance believe relationships are
A. hierarchical
B. informal
C. individualist
D. relationship oriented
30) Deliberately blaming individuals or groups for things they really did not do is called
A. stereotyping
B. discriminating
C. ethnocentrism
D. scapegoating
31) A value judgment requires this type of assessment.
A. Consistency
B. Monroe's Value Sequence
C. Worth or desirability
D. Normative
32) What is the belief that laws are justified if they prevent a person from harming him- or herself known as?
A. Harm principle
B. Legal moralism
C. Offense principle
D. Legal paternalism
33) What is the belief that correct moral principles are those accepted by the correct religion known as?
A. Virtue ethics
B. Religious absolutism
C. Religious relativism
D. Moral relativism