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With a single-server model increasing the arrival rate by

With a single-server model, increasing the arrival rate by 10 percent and also increasing the service rate by 10 percent will result in:

a. an increase in the average number of customers in the system

b. a decrease in the average time spent in the system, including service

c. an increase in the waiting-line time

d. an increase in the utilization of the server

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