Will Rogers once remarked, It isn’t what we don’t know that gives us trouble, it’s what we know that aint so. Communication is defined by three characteristics: it is a transaction, a process, and it requires shared meaning. Consider the facts and myths of communication and how they apply to your life.
Think of a situation where you believe communication broke down. Describe the situation.
What was the real problem in your situation?
How might effective communication solve this problem?