Problem
A. Why should a salesperson follow up to assess customer satisfaction?
B. Explain why relationship-enhancement activities are important.
C. Why is it important for a salesperson to establish expectations with a new customer?
D. Explain the weaknesses and strengths of the two methods for account classification.
E. Why is a teamwork orientation important in selling?
F. Who are the individuals within the organization that salespeople are likely to team with, and how could such a team be advantageous to the salesperson?
G. What we get to know about marketing course.