At the end of chapter 8 of this book: Managing Human Resources. (17th ed) Snell, S., Morris, S., & Bohlander, G. (2016)
You will find the following case study ("Project Oxygen" Resuscitates Google's Poor Performing Bosses)
Read the case and answer the questions:
1. Why isn't having the greatest amount of technical expertise the key to being a good supervisor at Google?
2. Does Google's research on the performance of its managers surprise you? Why or why not?