Assignment
Two to three paragraphs per question:
1. Why are so many IT projects perceived as failures? This weeks notes suggest many success factors for implementing IT projects - either by clustering common success factors or by selecting the most important success factors, discern three critical success factors and discuss their importance.
2. What is the best way to evaluate the success or failure of public sector IT projects? Is objective evaluation of IT projects possible? Is ROI analysis useful in the public sector?
3. Is the organization making decisions that maximize benefits while minimizing risks?
4. Why is training a low priority for vendors and management? How should training be approached?
5. What ethical considerations should be made in technology management? Do they lead to any failures in IT implementation?
Articles:
1. THE IMPACT OF INFORMATION TECHNOLOGY ON THE ETHICS OF PUBLIC SECTOR MANAGEMENT IN THE THIRD MILLENNIUM
Author(s): Phillip Reeves Knyght, Andrew Korac-Kakabadse, Nada Korac-Kakabadse and Alexander Kouzmin.
2. Misplaced Trust? Exploring the Structure of the E-Government-Citizen Trust Relationship by Forrest V. Morgeson III, David VanAmburg, Sunil Mithas.