1. Why is the Toyota Production Systems a confusing paradox for other corporations trying to implement this system? Explain this paradox from an outsider’s view. Explain how/why this is NOT a paradox for Toyota.
2. Is it possible for a world-class organization to achieve superiority in all five major competitive priorities, cost, quality, time, flexibility and innovation
3. If you were trying to persuade your boss to implement some form of cross-cultural training in the company, what kinds of evidence might help you make a convincing case?