Problem: After reading Chapter 4 from "Hardwiring Excellence" (pages 61-73) by Quint Studer, please answer the questions below in your post:
1. Why is measurement necessary?
2. In our culture, in your opinion, does measurement have a positive or negative connotation? Why do you think this is? How could more healthcare organization's run according to Quint Studer's principles impact or change this connotation and how?