1. Explain which of the conversion methods would be suitable for the following. Justify your choice:
a) Upgrading the software for an Automatic Banking Machine (ABM/ATM)
b) Adding a new inventory system along with new computerized cash registers in a supermarket
c) Implementing a student course management system in a university
2. List four reasons why your participation as a user of an information system is critical during the systems development life cycle, linking the concepts of user involvement and change management in a software implementation project.
3. Why is it so important to understand how a business process works when trying to develop a new information system?