Why is it necessary to recognize different behavior styles, Operation Management

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Why is it necessary to recognize different behavior styles

Customer Relations for Managers

MAN4162 CHAPTER 6 REVIEW QUESTION

1. Why is it necessary to recognize different behavior styles and communicate accordingly?

2. What are behavioral styles? How do they affect service provider-customer relationships?

3. Explain the behavioral differences between rational and inquisitive styles.

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Operation Management: Why is it necessary to recognize different behavior styles

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Operation Management: Why is it necessary to recognize different behavior styles

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