Why is customer service becoming more important to, Operation Management

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Why is customer service becoming more important to

Homework – Creating Customer-Focused Healthcare Organizations

1. Why is customer service becoming more important to healthcare organizations?

2. Think about your own experience(s) or that of a family member in receiving healthcare services. To what degree was the healthcare provider customer oriented? Why?

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Operation Management: Why is customer service becoming more important to

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Operation Management: Why is customer service becoming more important to

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