Question: 1. Why is it important to pursue quality management from a systems perspective?
2. Why is continual improvement necessary for a business organization?
3. The statement has been made that "A quality system is not just a series of boxes and arrows. It is an interconnected, interdisciplinary network of people, technology, procedures, markets, customers, facilities, legal requirements, reporting requirements, and assets that interact to achieve an end." What does this statement mean to you?