Why is a small firm potentially in a better position to
1. Why is a small firm potentially in a better position to achieve customer satisfaction than is a big business?
2. Discuss how technology supports customer relationship management.
3. What types of information should be part of a customer profile?
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1 list the four psychological influences on consumers that were discussed what is their relevance to consumer behavior2
1 what techniques or sources of information can be used to develop a customer profile2 briefly describe the four stages
assignment strategic goal controllingas youve learned this week the control process is essential to the achievement of
based on the context of singapore provide an analytical report on the importance of the 4 key players in enhancing
1 why is a small firm potentially in a better position to achieve customer satisfaction than is a big business2 discuss
1 define customer relationship management what is meant by the statement crm is primarily a mind-set2 does crm put more
using the information below develop a simulation to determine the best course of action for biales waste disposalusing
performance task assignmentprepare a plan of action to address the following challenges faced by you as the principal
assignmentafter you have finished assessing the details in your newly obtained client list also called your book of
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