Why each and every one of these approaches is important


Problem

In addition to the foregoing, in NSD chapters 3 and 4 Voss discusses (1) Labeling, (2) Neutralizing the Negative, (3) Reinforcing the Positive and (4) Tactical Empathy.

Discuss why each and every one of these approaches is important. Also, you should examine why Voss doesn't shy away from the word "No" in these approaches, and instead, he looks at "No" as a positive occurrence. The issue is why. As Mr. Voss skillfully puts it ..... Beware the Yes-Master the No?

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Business Management: Why each and every one of these approaches is important
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