Discussion Post: Interpersonal Communication and Conflict Management
The skill of "suspending frame of reference is probably one of the most difficult for a police officer to learn and maintain". Why do you think this is the case? What is your interpretation of this sentence ... "Being assertive also involves not getting your frame of reference hooked and then overreacting emotionally in anger-which can add fuel to an already blazing fire"?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.