Question 1: Why do you think COMCAST has communication gaps?
Question 2: Based on the 9/11 case, answer the following:
a. What were some of the areas of damages that Cantor Fitzgerald needed to address?
b. What were some of the positive outcomes?
c. What were some of the resumption tasks to resume operations?
d. How did they recover from the physical damages?
e. How was psychosocial damage addressed?
f. Which stakeholders' relationships needed to be repaired?