1. Why do you think an operations model can serve as the cornerstone of the success of a new venture? Identify one company that has developed a unique operating model.
2. Intuition is both an emotional experience and an unconscious analytic process. One problem, however, is that not all emotions signaling that there is a problem or opportunity represent intuition. Explain how we would know if our “gut feelings” are intuition or not, and if not intuition, suggest what might be causing them.