1. Dramatic changes in the U.S. labor force will make the work of human resource managers more interesting, and more difficult, in the future. Identify and describe three trends that will challenge future human resource managers.
2. Why did the results of the studies conducted at the Hawthorne plant surprise Elton Mayo and his fellow researchers? How did these results change the direction of management research?
3. Create your own system thinking diagram and write what principles you think are the most important for a team leader.