Why customer satisfaction index metric is a great idea
Problem: Analyse why the customer satisfaction index metric it is a great idea to have customers be the one scoring an employee on their service and interactions.
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This week we are focusing on global communication. Several journal articles have been provided in the content section to give you some background on this topic.
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Analyse why the customer satisfaction index metric it is a great idea to have customers be the one scoring an employee on their service and interactions.
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