Question 1: Define the following terms: a. Front of the house b. Back of the house c. Full house d. Folio e. Room status f. Room tariff?
Question 2: Why are hotel house rules important for the housekeeping organization?
Question 3: What are the interpersonal and intrapersonal skills that a housekeeper should possess?
Question 4: Assess yourself: do you have the qualities of a good housekeeper?
Question 5: Give examples or scenarios in which you were able to display interpersonal and intrapersonal skills of a good housekeeper?