Discussion: Service Marketing
Using internet, investigate the practice of employee empowerment.
1. Why are employees a key factor in service organizations?
2. What skills should service employees process?
3. When should employees be empowered?
4. Should empowered employees wear costumes?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.