Key Issues of the Cases
Whirlpool China
• Key Issue: Find a DC motor supplier for the new energy- efficient refrigerator
• Study Questions:
- Whirlpool's experience in China: What are the lessons learned?
- What are the new challenges when sourcing globally?
- What is the process of finding the right supplier?
- What are the criteria for evaluating suppliers used by Whirlpool? What changes do you recommend?